Accountancy
122
Agriculture, Fishing
2
Finance, Insurance
121
Call Centres
0
Catering & Hospitality
76
Construction, Property
115
Customer services
69
Defence/Armed Forces
56
Education
1
Electronics
75
Engineering, Manufacturing 106
Graduate, Trainees
68
Healthcare & Nursing
90
Human resources
66
IT & Internet
402
Legal
59
Management consultancy 56
Marketing, Advertising, PR 75
Media, Creative
6
Non-profit, Charities
1
Public sector & Services
8
Recruitment sales
85
Retail, Wholesale
65
Restaurant & Food Service 6
Sales
129
Science
16
Secretarial, Administration 24
Security
0
Senior appointments
7
Telecommunications
5
Transport, Logistics
5
Travel, Leisure, Tourism
25
Other
73
| |
Accountancy
0
Agriculture, Fishing
0
Finance, Insurance
0
Call Centres
0
Catering & Hospitality
0
Construction, Property
0
Customer services
0
Defence/Armed Forces
0
Education
0
Electronics
0
Engineering, Manufacturing 0
Graduate, Trainees
0
Healthcare & Nursing
0
Human resources
0
IT & Internet
0
Legal
0
Management consultancy 0
Marketing, Advertising, PR 0
Media, Creative
0
Non-profit, Charities
0
Public sector & Services
0
Recruitment sales
0
Retail, Wholesale
0
Restaurant & Food Service 0
Sales
0
Science
0
Secretarial, Administration 0
Security
0
Senior appointments
0
Telecommunications
0
Transport, Logistics
0
Travel, Leisure, Tourism
0
Other
0
| |
|
|
Section: Customer services Vacancy 220 |
| Post:German Sales & Marketing Representative
|
Salary contractual |
| |
| Requirements and conditions |
| Age: |
Has no value
|
| Gender |
Has no value
|
| Education: |
no
|
| Work schedule: |
Has no value
|
| Work place: |
Kingston
|
| The announcement text: |
Main Purpose of Job:
Interface with customers via inbound or outbound calls or the Internet for the purpose of passively (i.e.; order taking) or actively selling Nortel products and services. Responsibilities include processing customer requests and sales; providing and receiving various information; up-selling client products plus handling miscellaneous customer service and general information calls via the phone or Internet..
Job Responsibilities:
Outbound cold or warm calling to sell or promote Nortel technical products and services
Increase the focus on up selling and relationship building.
Communicate and issue notification through email and*or phone
Profiling inbound calls and incoming emails from customers with diverse requests and indentify potential leads.
Key Skills Required:
Systems skills - The ability to toggle between multiple applications, strong Excel skills, comfortable using windows applications
Sales skills - Ability to create urgency, overcome objections, "consultative selling" appropriate escalation
Communication skills -Professional written and oral communication skills (phone and email) in both English and French
Customer service skills
Professional telephone manner
Good keyboard skills
Excellent communication skills
Ability to prioritise
Outgoing*enthusiastic
Qualities:
Excellent team player
Determination to succeed*Motivator
Positive attitude
Sense of humour
Leads by example
Adaptable and Resilient
Ability to use own initiative
During training candidates may have to complete some form of Nortel technical certification.
|
| Contact information |
| Employer: |
|
| Email: |
1133@jobincoventry.informnow.com
|
| Phone: |
0131 555 0284
|
|
| |
Publication date: 2009-03-17 08:53:05
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